Colour change - Watch for a change of colour in the other person's skin. You may not match such involuntary changes directly. But, having calibrated them, you may then match the state they indicate in your own way. For example, you will build rapport if you match the other person's mood - excited, animated, serious, amused or whatever characteristic their changes in skin colour might indicate. Along with skin colour, other minute changes have individual significance, such as breathing, lip size, pupil size, facial muscle tone, and small movements in the hands and feet.
Monday, January 14, 2008
Colour change
